Dwyer Consulting Services
Dwyer Consulting Services
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Lift Performance

Chart the Path to Operational Excellence

Consistent, predictable results are not a function of inflexible, rinse and repeat processes. Our approach to building systematic project controls provides the framework for best-in-class project delivery. DCS' philosophy is that processes and checklists are meant to guide thinking, not replace it.  


  • Improve net profitability, return on equity and operating cash flow. 
  • Increase project-level gross margins by implementing world-class project controls.
  • Develop structure, processes, tools and metrics that are agile, repeatable, and support your long-term strategy
  • Enhance management of subcontractors and suppliers by streamlining planning, documentation, schedule, cost, quality and closeout processes. 
  • Instill a culture of continuous organizational improvement.


Areas of Focus Include:

  • Pre-Job Planning
  • Pull Planning
  • Cost Forecasting and Cash Management
  • Project Data Visualization (Dashboards)
  • QA/QC Programs
  • Project Closeout and Exit Strategy
  • Lessons Learned

Manage Risk

Mitigate Threats to Project Success

The risk-to-reward ratio in construction is among the most unbalanced of any mature industry. The disproportionate downside risks associated with an extremely bad project far outweigh the upside gained from even the most successful projects. 


DCS can perform comprehensive project risk assessments, identify the red flags that project stakeholders should be aware of, and develop viable strategies for managing and mitigating risk throughout the entire project lifecycle. 


  • Develop an enterprise view of risk that fosters resilience in your company.
  • Assess project risks and implement effective controls to mitigate those risks.
  • Implement and track improved financial controls across the organization.
  • Ensure the terms and conditions in your contract properly distribute and mitigate risks. 

Right the Ship

Project Recovery

Every construction business eventually encounters the "perfect storm" project. The confluence of factors like inadequate design, an inexperienced client, and weak trade partners can make forward progress seem impossibly difficult. As schedules slip and margins fade, the cooperative and collaborative environment cultivated at the outset quickly sours, and a downward spiral can ensue. 


Acknowledging the reality of a tough situation doesn't mean admitting defeat. However, it does require redefining what success means going forward. An all too common and counterproductive habit of contractors is to remain beholden to the original benchmarks of success when it is painfully obvious to all stakeholders they can no longer be met.  


DCS has a proven approach to project turnaround:

  • Identify the causal factors and behaviors that contributed to the present state
  • Resolve outstanding issues acting as barriers to progress (e.g. change orders)
  • Develop an issue escalation process by which minor issues are resolved at the lowest level practical, and major issues are moved up the chain so that they are not allowed to fester
  • Utilize partnering best-practices to re-baseline success metrics, and obtain, buy-in, commitment and accountability among project stakeholders. 

Expand Your Footprint

A Pragmatic Approach to Market Strategy

With the demand for construction services expected to decline of the near-term horizon (2-4 years), increased competition within healthy verticals is inevitable. We work with firms to determine which markets provide the greatest upside potential, while ensuring they are in a state of readiness to execute within these markets. 


Serial buyers of construction (i.e. public sector, healthcare, large corporations, K-12 and higher-education, etc.) demand that contractors demonstrate the expertise, processes, and financial wherewithal to deliver. This typically includes capability statements, corporate and employee resumes, and documented processes. 


Whether you're competing on a firm-fixed price, best value or qualifications based selection, DCS can evaluate your proposals (past and present) against the RFP to give your business a competitive advantage. 

 

Strategic Planning

  • Assess your external market conditions by analyzing and interpreting data and trends.
  • Understand your clients’ unmet needs and their perceptions of your company.
  • Evaluate your competition and identify the unique differentiators that separate your firm from the pack.
  • Create a clear road map that capitalizes on your strengths and aligns your organization.


Business Development

  • Understand what sets your company apart from the competition and how to articulate that value proposition to key decision-makers.
  • Target the right markets, clients and opportunities, based on your strengths and strategy.
  • Build close, enduring customer relationships that lead to greater share of wallet.

Develop Your People

Speaking and Training

The competition for talent across engineering and construction is fierce. Attracting, retaining and developing talented people for roles across your organization are critical to improving operations, driving profit and creating advantages over the competition.  


A considerable portion of my time as a consultant has focused on the training and development of project managers and superintendents. DCS can develop experiential and interactive workshops to engage and energize your staff and elevate their performance. These can be delivered virtually or in-person; over a full-day session or a series of modules. 


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